Terms & Conditions

Last updated: 16 September 2026

These Terms & Conditions apply to the use of the Shear Strength Barbers website and to services provided by Shear Strength Barbers.

By using our website, making a booking or receiving a service from us, you agree to these Terms & Conditions.

1. About Us

Shear Strength Barbers
Inside Total Fitness Aintree
Liverpool
L30 7PT
United Kingdom

Telephone: 07534 034939
Instagram: @shearstrengthbarbers
Website: shearstrengthbarbers.co.uk

2. Our Services

Shear Strength Barbers provides barbering and grooming services for adults and children.

Services may include:

• Haircuts

• Restyles

• Skin fades

• Children's haircuts

• Other barbering and grooming services

• Promotional or discounted services from time to time

Services are subject to availability.

We may change, add or remove services at any time.

3. Appointments

Appointments can be arranged using the contact methods displayed on our website or social media.

Appointments are only confirmed once accepted by Shear Strength Barbers.

Walk-ins are welcome subject to availability.

Customers should provide accurate information when making a booking.

4. Cancellations and No-Shows

Our separate Booking & Cancellation Policy forms part of these Terms & Conditions.

Where possible, customers should provide at least 24 hours' notice if they need to cancel or rearrange an appointment.

Repeated no-shows may result in a deposit or advance payment being required for future appointments.

5. Late Arrivals

Customers should arrive on time for appointments.

If you arrive late, we will do our best to accommodate you, but we may need to shorten, rearrange or cancel the appointment depending on availability.

We will not delay another customer's confirmed appointment because of a late arrival.

6. Prices

Prices may be displayed:

• On our website

• On social media

• In the barber shop

• In promotional materials

• When you contact us

Prices may change from time to time.

The price charged will normally be the price applicable to the service provided at the time of the appointment.

Where a customer requests additional work or a different service, the price may change accordingly.

We will aim to explain any significant price difference before proceeding.

7. Payment

Payment is due when the service is completed unless otherwise agreed.

We may accept different payment methods depending on what is available at the time.

Where deposits or advance payments are required, this will be explained before the appointment is confirmed.

8. Promotions and Special Offers

Shear Strength Barbers may run promotions including:

• Discounted haircuts

• Free haircut promotions

• Total Fitness member offers

• New customer offers

• Seasonal promotions

• Limited-time offers

Promotions are subject to their individual terms.

Unless stated otherwise:

• Promotions cannot be combined

• Offers are subject to availability

• Offers may be limited to specific days, times or barbers

• Offers may be limited to one use per customer

• Advance booking may be required

• Promotional availability may be limited

Shear Strength Barbers may withdraw or amend a promotion where reasonably necessary.

9. Free Haircut Promotions

Free haircut promotions are subject to availability and the specific conditions stated in the advertisement.

Free appointments may be limited to:

• Particular days

• Particular times

• A named barber

• A limited number of appointments

A free haircut offer has no cash value and cannot be exchanged for cash.

Customers who repeatedly book free or promotional appointments and fail to attend may be refused future promotional bookings.

10. Total Fitness Member Discounts

Where an offer is available specifically to Total Fitness members, customers may be asked to show proof of valid membership.

Member discounts cannot normally be combined with another promotion unless specifically stated.

11. Children's Haircuts

Shear Strength Barbers welcomes children.

A parent or guardian should make or approve an appointment for a child where appropriate.

Parents and guardians should let us know about anything that may help make the appointment more comfortable or suitable for the child.

We will always aim to provide a patient and professional service.

12. Customer Responsibilities

Customers are expected to:

• Treat staff and other customers respectfully

• Provide accurate booking information

• Arrive at a reasonable level of cleanliness suitable for the service

• Inform the barber of any relevant concerns before the service begins

• Follow reasonable safety instructions

• Supervise children where appropriate

13. Right to Refuse Service

We reserve the right to refuse or stop a service where reasonably necessary.

This may include situations involving:

• Threatening or abusive behaviour

• Harassment

• Intoxication

• Unsafe behaviour

• Repeated deliberate no-shows

• A request that cannot safely or reasonably be carried out

• Behaviour that seriously disrupts the business or other customers

Any decision will be made reasonably and without unlawful discrimination.

14. Haircut Expectations

Customers should explain the style or result they would like before the haircut begins.

Where helpful, customers are encouraged to show reference photographs.

Hair type, hair condition, existing cut, growth patterns and other individual factors can affect the final appearance.

We will use reasonable care and skill in providing the service, but an exact replication of a photograph or another person's haircut cannot always be guaranteed.

15. If You Are Unhappy With a Service

If you are unhappy with your haircut or service, please tell us as soon as possible.

We would prefer the opportunity to understand the issue and, where appropriate, put it right.

We may ask you to return to the barber shop so we can inspect the haircut before deciding on an appropriate solution.

Contact us on:

07534 034939
or
Instagram: @shearstrengthbarbers

Nothing in these Terms affects your statutory consumer rights.

16. Refunds

Because barbering services are provided and consumed at the appointment, refunds are not automatically available simply because a customer changes their mind after a service has been completed.

However, if there is a genuine problem with a service, we will consider the circumstances fairly and in line with applicable consumer law.

Where appropriate, a remedy may include:

• Correcting the service

• Re-performing part of the service

• A partial refund

• A full refund in appropriate circumstances

17. Allergies, Medical Conditions and Sensitivities

Customers should tell us before a service if they have any relevant:

• Allergies

• Skin conditions

• Sensitivities

• Injuries

• Medical concerns

We may decline or alter a service if we believe proceeding may be unsafe.

18. Personal Belongings

Customers are responsible for their own personal belongings while visiting Shear Strength Barbers.

We are not responsible for lost, stolen or damaged belongings unless loss or damage has been caused by our negligence.

19. Website Information

We make reasonable efforts to ensure information on our website is accurate and up to date.

However:

• Opening times may occasionally change

• Prices may change

• Promotions may expire

• Appointment availability may change

• Website information may contain occasional errors

Where there is a difference between old promotional material and current information provided directly by Shear Strength Barbers, the current information will apply.

20. Website Availability

We do not guarantee that our website will always be available or free from technical problems.

We may suspend or change parts of the website for maintenance, updates or technical reasons.

21. Third-Party Links

Our website may contain links to third-party services such as:

• Instagram

• Facebook

• Google

• Maps

• Review websites

• Booking platforms

These services are operated independently from Shear Strength Barbers.

We are not responsible for the content, availability or privacy practices of third-party websites.

22. Intellectual Property

Unless otherwise stated, website content belonging to Shear Strength Barbers, including:

• Branding

• Logos

• Text

• Graphics

• Photography

• Promotional material

may not be copied, reproduced or commercially used without permission.

Third-party trademarks remain the property of their respective owners.

23. Privacy

Personal information is handled in accordance with our Privacy Policy.

Our website's use of cookies and similar technology is explained in our Cookie Policy.

24. Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

This includes liability for matters which cannot legally be excluded under UK law.

Subject to this, Shear Strength Barbers is not responsible for losses that are:

• Not reasonably foreseeable

• Caused by circumstances outside our reasonable control

• Unrelated to the service we have agreed to provide

These Terms do not affect your statutory consumer rights.

25. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on our website with the date it was last updated.

26. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute will be dealt with by the courts with the appropriate jurisdiction, subject to any rights consumers have under applicable law.

27. Contact Us

For any questions regarding these Terms & Conditions, contact:

Shear Strength Barbers
Inside Total Fitness Aintree
Liverpool
L30 7PT

Telephone: 07534 034939
Instagram: @shearstrengthbarbers
Website: shearstrengthbarbers.co.uk

© 2026 Shear Strength Barbers. All rights reserved.