Privacy Policy

Last updated: 16 September 2026

Shear Strength Barbers respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect about you, how we use it, how we keep it secure and the rights you have in relation to your personal data.

1. Who We Are

Shear Strength Barbers
Inside Total Fitness Aintree
Liverpool
L30 7PT
United Kingdom

Telephone: 07534 034939
Website: shearstrengthbarbers.co.uk
Instagram: @shearstrengthbarbers

For the purposes of UK data protection law, Shear Strength Barbers is responsible for the personal information it collects and uses.

2. Information We May Collect

Depending on how you contact or interact with us, we may collect information including:

• Your name

• Telephone number

• Email address, where provided

• Appointment and booking information

• Services requested

• Messages sent through our website, telephone, SMS, WhatsApp or social media

• Information you voluntarily provide when contacting us

• Website usage information

• IP address, device and browser information

• Cookie and analytics information

• Payment or transaction information where applicable

If an appointment is made for a child, we may also hold the child's name and appointment details together with the contact details of their parent or guardian.

We only collect information that is reasonably necessary to provide our services or operate our business.

3. How We Collect Your Information

We may collect information when you:

• Contact us by telephone or text message

• Contact us through Instagram or other social media

• Make or enquire about an appointment

• Complete a contact form on our website

• Visit or interact with our website

• Leave a review

• Enter a promotion or special offer

• Visit Shear Strength Barbers in person

Some information may also be collected automatically through website cookies, analytics services and similar technologies.

4. How We Use Your Information

We may use your personal information to:

• Arrange, manage and confirm appointments

• Respond to enquiries

• Contact you regarding an appointment

• Provide barbering services

• Deal with cancellations or changes

• Manage customer service enquiries or complaints

• Administer promotions and special offers

• Maintain appropriate business and financial records

• Improve our services

• Understand how customers use our website

• Improve our website and marketing

• Prevent fraud, misuse or security issues

• Comply with legal and regulatory obligations

We will not use your information for purposes that are incompatible with the reasons it was originally collected.

5. Our Legal Basis for Using Your Information

Under UK data protection law, we must have a lawful reason for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to arrange or provide a service you have requested.

Legitimate interests – where processing is reasonably necessary for the operation and improvement of our business, provided your rights do not override those interests.

Consent – where you have specifically agreed to us using your information for a particular purpose.

Legal obligation – where we are required to retain or process information in order to comply with the law.

You may withdraw consent at any time where consent is the basis on which we are processing your information.

6. Marketing

We may occasionally contact existing or prospective customers about Shear Strength Barbers, including services, availability, promotions and special offers.

Where required by law, we will obtain your consent before sending electronic marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us.

You may continue to receive essential messages relating to an existing appointment or service even if you have opted out of marketing.

7. Website Analytics and Cookies

Our website may use cookies and similar technologies to:

• Make the website work correctly

• Improve website performance

• Understand visitor numbers and behaviour

• Measure marketing performance

• Improve our services

Where legally required, non-essential cookies will only be used after you have given your consent.

Further information can be provided in our separate Cookie Policy.

8. Sharing Your Information

We do not sell your personal information.

We may share limited personal information with trusted service providers where necessary to operate our business.

These may include:

• Website hosting providers

• Website and IT support providers

• Appointment or booking systems

• Payment processors

• Website analytics providers

• Email or communication providers

• Accountants or professional advisers

• Government bodies or regulators where legally required

These organisations should only process information for the purposes for which it has been provided.

9. Social Media

If you contact Shear Strength Barbers through Instagram, Facebook or another social media platform, your information may also be processed by the company operating that platform.

Their own privacy policies and terms will apply to their processing of your information.

We recommend reviewing the privacy settings and policies of any social media service you use.

10. Payment Information

Where payments are processed electronically, they may be handled by a third-party payment provider.

Shear Strength Barbers does not normally receive or store your complete debit or credit card information.

Payment providers process payment information according to their own privacy and security policies.

11. Children's Information

Shear Strength Barbers provides haircuts for children.

Where a child is booked for an appointment, we will normally communicate with their parent or guardian.

We do not intentionally collect unnecessary personal information directly from children.

Information relating to children's appointments will only be used where necessary to provide the requested service.

12. How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Different types of information may be retained for different periods.

Certain business, transaction and accounting records may need to be retained for up to six years where required for legal, tax or accounting purposes.

Information that is no longer required will be securely deleted or anonymised where appropriate.

13. Keeping Your Information Secure

We take reasonable steps to protect personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Access to personal information is limited to people and service providers who reasonably require it.

However, no website, internet connection or electronic storage system can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Ask what personal information we hold about you

• Request a copy of your personal information

• Ask us to correct inaccurate information

• Ask us to delete certain information

• Ask us to restrict how certain information is used

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request the transfer of certain information

• Complain about how your information has been handled

These rights do not apply in every circumstance and we may sometimes be legally entitled or required to retain certain information.

15. Making a Privacy Request

If you would like to exercise any of your data protection rights or have a question about this Privacy Policy, please contact:

Shear Strength Barbers

Telephone: 07534 034939

Instagram: @shearstrengthbarbers

You can also contact us through shearstrengthbarbers.co.uk.

We may need to confirm your identity before releasing personal information.

16. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we have an opportunity to resolve the issue.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

17. Third-Party Websites

Our website may contain links to other websites or services, including social media, review platforms and booking services.

Shear Strength Barbers is not responsible for the privacy practices of third-party websites.

You should review the privacy policy of any third-party service before providing personal information.

18. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on our website with the date it was last updated.

© 2026 Shear Strength Barbers. All rights reserved.

For the website footer, I'd simply link it as Privacy Policy alongside Cookie Policy · Terms & Conditions · Booking & Cancellation · Complaints · Accessibility.